Shopping Cart
Your shopping cart is empty!

Return Policy

Refund and Returns

First of all I would like to remind you we are a family based business In melbourne and our customers are our number one priority, at all times we will work to give you the best possible experience wile shoping with us and we promis to help slove any problems that may ever arrive. We ask when shoping with us to feel at eas as if you encounter any problems we are always one call away. vist our contact us form and send us a mail or call our head office on 03 9309 5802. we have a 100% satisfactory rate for all our loyal customers.

Your satisfaction is our first priority at AkaKitchen.com.au - If your item is faulty upon receipt or is not as described, we will gladly exchange the item for you . All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging , unless they were damaged prior to you receiving them, must still be in an unused  condition.

Item arives Faulty:  We do accept this dose happen and so if this dose happen  you will be sent a new item, as long as you can show proof the the item was recieved faulty with a photo and Must contact us within 1 week of the  purchace date. we reserve the right to request the faulty item to be posted back to us.

Returns:  if you have a change of heart or made the wrong  desision we would be more then happy to take items back and exchage it for another item or swap for a gift card. when exchanging, The item Must be in its 100% originall condition.  we are not strickt on time as long as you  have the reciept and posting is at your own cost

Refunds:  In case of any unforseen circumstances, refunds are accepted as long as you conatct us with in 2 hours of making  payment,

Returns Process,

Please contact us on 03 9309 5802 ,  You may be  asked to  re post the item back to us or
bring it down to one of  our stores

zoeys Kitchen                                                                                                                                                                                                                                                                                                      Shop G66, Pascoevale Rd
Broadmeadows Town Center
Broadmeadows VIC 3047
 

Please dont forget to include in the return package